Verify or recover your account

Summary

Use the sign-in provider’s verification and recovery flow to regain access without sharing secrets with Talevara Support.

Steps

1. Return to Talevara’s Log In page and choose the recovery or verification option offered for your sign-in method.
2. For email sign-in, check that you entered the correct inbox and look in spam or filtered folders for the newest message.
3. Open only the latest recovery link you requested; older links may expire or stop working after a new request.
4. For Google sign-in, first confirm you can access the Google account attached to Talevara, then retry Google sign-in.

What to expect

• Password resets and email verification are handled through the existing sign-in provider; Support cannot see your password or issue a replacement password.
• Talevara does not ask you to send identity documents, passwords, one-time codes, or recovery links in a support case.
• Support may ask for non-secret details such as the error text, approximate time, browser, and a contact address for follow-up.

Troubleshooting

• If a link has expired, start a new recovery request and use the newest message rather than forwarding an old link.
• If you no longer control the email or Google account, submit an account/access support request and describe the access problem without guessing at credentials.
• If the page loops, try a private browser window after ensuring you can access the correct sign-in account.