Export your data

Summary

Request a copy of your Talevara account data from Settings and review the export confirmation before downloading the file.

Steps

1. Sign in to the account whose data you need and open Settings → Account data export.
2. Choose Download Data and read the confirmation, which lists the categories the JSON file may include and what it excludes.
3. Confirm only if you want the browser to prepare and download that file; canceling or closing the dialog does not start an export.
4. Store the downloaded file somewhere private and delete extra copies when you no longer need them.

What to expect

• The export is limited to information associated with your account; it is not a copy of internal Admin, security, or support-only records.
• The confirmation explains that account details and preferences, content-access attestation, stories/version history, covers, reading/library data, notifications, support messages, and your reports may be included.
• The export is a local download to your device and can contain private information; do not share it publicly or send it to Support unless specifically requested through a secure route.

Troubleshooting

• If the dialog does not open, reload Settings and try once more; do not repeatedly activate Confirm if the browser is still preparing the file.
• If the download is blocked, check the browser’s download indicator and save location before requesting another copy.
• If export is inaccessible or appears incomplete, contact Privacy Support with the time and non-sensitive error text; never include passwords or sign-in codes.