Summary
Use self-service export where available or submit a privacy/data request.
Steps
- Sign in and open Account privacy/data controls.
- Use Export where available.
- If self-service export is inaccessible or incomplete, open a privacy/data support case.
What to expect
- Support internal notes are not included in user exports.
- Response timing and identity checks depend on the request and jurisdiction.
Troubleshooting
- If export fails, record the time, browser, and account state.
- For portability or access requests, choose the matching privacy request type.