Privacy, Data & Access

Correct or request data

Use the Privacy or data request form to ask a question about your data or request a correction, copy, restriction, or deletion review.

On this page

Summary

Use the Privacy or data request form to ask a question about your data or request a correction, copy, restriction, or deletion review.

Steps

  1. Open Help Center → Contact Support and select Privacy or data request.
  2. Choose the request type that best matches what you need and provide the page, data category, or account context relevant to it.
  3. Describe the outcome you want in plain language and include a safe reply address if the form requests one.
  4. Submit once and keep the case reference; use the same case for follow-up instead of sending duplicate requests.

What to expect

  • Support may need enough information to locate the request, but should not ask you to submit passwords, one-time codes, or full authentication links.
  • The response and any required verification depend on the request and applicable law; some data may be retained for security, safety, or legal reasons.
  • Copyright ownership and formal illegal-content notices have separate support routes and should not be submitted as ordinary privacy requests.

Troubleshooting

  • If the form does not provide a case reference, check the confirmation message and contact Privacy Support with the submission time.
  • If you are requesting a correction, identify the field and the corrected value without attaching unrelated sensitive documents.
  • If your request concerns a story or cover rights issue, choose Copyright/IP and provide the public URL instead.