Safety & Moderation

Appeal a moderation decision

If a moderation notice says an action is appealable, use the linked appeal workflow and keep your response focused on that decision.

On this page

Summary

If a moderation notice says an action is appealable, use the linked appeal workflow and keep your response focused on that decision.

Steps

  1. Sign in and open the moderation notice in Account, or follow the appeal link included with the decision.
  2. Confirm that the action is marked eligible and note any deadline or required information shown in the notice.
  3. Explain which part of the decision you are challenging and provide relevant context or supporting links.
  4. Submit the appeal once and keep its confirmation; wait for the outcome before resubmitting the affected content.

What to expect

  • An appeal is a request for review, not a guarantee that a story, label, or account restriction will change.
  • Support can troubleshoot an inaccessible appeal route but does not decide or replace the moderation appeal.
  • A story report and a creator’s appeal are separate processes; reports are reviewed manually and do not automatically remove content.

Troubleshooting

  • If the appeal control is inaccessible, check whether the notice offers another route and use moderation-appeal help for access assistance.
  • Include the case reference if you have it, but do not send a password, sign-in code, or private authentication link.
  • If you cannot sign in, use Account/Access Support and explain that you need help reaching an appeal notice.